Frequently Asked Questions

What is DISAcert?: DISAcert is the most comprehensive, accurate and fully-automated online testing service to ensure compliance with the new HIPAA 5010 transaction standards.

What makes DISAcert better than other services?

The combination of DISA, eEmergence and Foresight is unequaled for standards definition, interpretation and transaction testing.

Factors that set DISAcert apart include:

"Source of Truth" HIPAA 5010 guidelines
Comprehensive scenario-based testing
Exclusive background information on reasons behind detailed transaction changes from 4010A1 to 5010 standards
Operates on the most proven validation platform
Unique KnowledgeBase service with responses to HIPAA interpretation reviews
Descriptive error messages presented in your test results

How does DISAcert work?: Simply upload your test files, and DISAcert's intelligent scenario detection manager identifies the elements you're testing, provides actionable results files, and tracks your progress with detailed scorecards.

How can I be confident about the accuracy of the guidelines used for testing?: DISAcert is backed by DISA (Data Interchange Standards Association), the official secretariat of the ASC X12, authors of the HIPAA 5010 standard transactions. When a specific transactional detail interpretation is received or updated, the guidelines are updated for future testing, so you'll know you're testing with accurate and up-to-date guidelines.

What HIPAA 5010 Transactions can I test and certify with DISAcert?

270 Health Care Eligibility Benefit Inquiry
271 Health Care Eligibility Benefit Response
276 Health Care Claim Status Request
277 Health Care Claim Status Response
278RS Health Care Services Review Response
278RQ Health Care Services Review Request
835 Health Care Claims: Payment/Advice
837D Health Care Claims: Dental
837I Health Care Claims: Institutional
837P Health Care Claims: Professional

What is Scenario-based testing?

With DISAcert, you'll test against pre-defined, comprehensive 5010 testing scenarios to ensure your data complies with all the detailed conditional changes that build up to major transaction changes.

Automated scenario detection based on the conditions present in your data saves you time creating and submitting test files.

How can I be confident the scenarios cover everything I need to test?: DISAcert's test scenarios are based on the changes from 4010A1 to 5010 as defined by industry experts with insights directly from standards authors.

How can I track my testing progress?: A detailed testing scorecard shows progress toward your transaction compliance goals.

How much will DISAcert Cost?: DISAcert will cost about half the annual subscription fee of competitive services.

How can I view errors?

Error messages are displayed right in your test data, with detailed descriptions of what failed - and why.

With the unique interpretive information from eEmergence, you'll get the story behind the conditional change, allowing you to make your systems changes with confidence.

What if represent a vendor, and I want to certify multiple clients?

There are two ways vendors help multiple clients get certified:

The clients can individually register for DISAcert as the entity type they represent, share their login credentials with the vendor and allow the vendor to access the DISAcert records on their behalf.

OR
The vendor can subscribe to DISAcert on behalf of each individual client and proceed with the DISAcert process certification on behalf of each client.

What is the DISAcert KnowledgeBase?

The DISAcert KnowledgeBase is an optional service that provides access to all questions and answers posed by other testers, support for 5010 interpretational questions and an exclusive "Concierge Service."

The KnowledgeBase will save time with research and resolution, and provide your organization with unique knowledge/education about the transactions you may not otherwise have.

What support is available?

A responsive support team is available to answer Operational, Definition and General Troubleshooting questions.

Subscription to KnowledgeBase allows:

Access to database of all questions and answers submitted by other DISAcert customers (without attribution to specific submitters or companies)
5010 interpretation questions about the specific use and reasoning behind conditional changes

What if I have a question about the interpretation of 5010 standard?

With access to the DISAcert KnowledgeBase, 5010 interpretation questions are submitted to the experts at eEmergence for review and prompt reply.

If there's still a question, we can facilitate answering of your question by industry experts with DISAcert's exclusive "Concierge Service."

Where does information about the reasoning behind the changes from 4010A1 to 5010 come from?: DISAcert contains eEmergence's exclusive 4010A1 to 5010 interpretational content, with insights directly from the standards authors.

What is the "Concierge Service?"

If we can't answer your 5010 interpretive question directly, or if you disagree with an interpretation, we'll submit the question to industry standard processes to speed the answer and resolution.

With this service, a recognized industry subject matter expert will work with you to ensure your question is fully understood, defined, accurately worded and submitted to the appropriate audience of standard related portals or HHS for interpretation.

What Validation Engine is used by DISAcert?: DISAcert uses Foresight's transaction validation engine, the fastest, most thorough and most proven tool available.

How can I let my partners know I'm ready for 5010?

Display your 5010 readiness to partners and your management by posting a "5010 Certified" logo on your website for each transaction tested.
Your certification will be published on the DISAcert website, in a directory of certified industry representatives.

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